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Digital Optimization Strategist

Agoura Hills, CA · Marketing/Public Relations
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Excellent company looking to add a Digital Optimization Strategist in which they will sponsor to their team!
 
This company was founded in 1999 to deliver exceptional online customer experiences and optimize results—increasing revenue and reducing support costs. A dynamic and rapidly growing organization, Company is looking for dedicated professionals to contribute to and share in its continued success. In addition to providing a great work environment and a generous benefits package, Company offers the perks of an idyllic location. Based in sunny, scenic Agoura Hills, California, Company is just a few miles northwest of Los Angeles — close to the excitement of the city and away from its traffic, with easy access to Malibu’s famous beaches and Santa Barbara. If you are looking for an exciting career opportunity at a fast-paced, dynamic organization, you've come to the right place! We are searching for a Digital Optimization Strategist to add to our team as a result of some new growth.

POSITION SUMMARY
This position will be tactically focused on client-specific metrics and forming correlations and influences between chat and client data. The Digital Optimization Strategist will work to understand our clients’ business, technical, and reporting requirements and to develop solutions to ensure success. This position includes developing an in-depth knowledge of client website, business model, online marketing strategy, and analytics tools in order to develop and optimize the company's solution strategies customized for assigned clients’ needs.

ESSENTIAL DUTIES AND RESPONSIBILITIES
-Ensure internal processes are understood and followed to enable client satisfaction, retention, and growth and ensure account is profit for Company
-Inventory client site analytics, documenting performance of key funnels, flows and pages
-Pre-launch client site analysis preparing for launch point design
-Baseline performance strategy creation for each client
-Weekly client site performance tracking deriving insights, key findings, and best practices to communicate internally and externally
-Marry client site performance to chat performance trends
-Produce data-driven slides for Business Review decks for clients
-Identify needs and opportunities for additional chat services and optimization opportunities
-Prove out and challenge existing best practices and assist in documenting proven findings, approaches, and strategies
-Using analytical insights to help other departments troubleshoot technical problems
-Configure basic variables and program level settings
-Limited travel to client sites to present key account and practice findings

SKILLS/QUALIFICATIONS
-A 4-year college degree is required, preferably a degree in business, finance or marketing or six years of relevant experience may be substituted for the 4-year college degree
-Experience with technology consulting, eCommerce, and/or Web Analytics is highly preferred
-Microsoft Excel, Microsoft PowerPoint presentations
-Internet software and Database software
-Standard web analytics systems is preferred
-Computer and/or web programming, including JavaScript, XML, Visual Basic, HTML, CSS, or SQL
-We are committed to a company culture that puts employee wellness and work/life balance at the forefront. A competitive compensation and benefits package is offered including medical, dental, vision, 401(k), along with weekly yoga classes and an onsite gym facility.

CANDIDATE MUST HAVE VERIFICATION
      
-A 4-year college degree is required, preferably a degree in business, finance or marketing or six years of relevant experience may be substituted for the 4-year college degree
-Experience with technology consulting, eCommerce, and/or Web Analytics is highly preferred
-Microsoft Excel, Microsoft PowerPoint presentations Internet software and Database software
-Computer and/or web programming, including JavaScript, XML, Visual Basic, HTML, CSS, or SQL

Job Requirements & Qualifications:
Visa Requirements: U.S. Citizens / Green Card Holder
 
 
 
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