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Capital Markets Middle Office Manager 1 - Client Onboarding Strategy Manager

Charlotte, North Carolina · Accounting/Finance
General Summary
Excellent Company looking to add a Strategy Manager to their team!

Duties & Responsibilities:
Our company’s Securities is creating a centralized Client Onboarding team consisting of a COB manager, Strategy manager, Documentation team, AML/KYC team and a Data management team. The Client Onboarding Strategy manager will liaise with member of the On-boarding team to ensure we are comfortable with all operational, compliance, regulatory and internal policies as part of the onboarding process as v as liaise with the COB Advisory Committee.

This newly created function will be responsible to developing the data quality records, controls, metrics and go forward model of the team. The current Client Onboarding process is initiated through various teams across the organization and is managed in the U.S.

This role is meant to be strategic in influencing how the centralized team will function and perform in the future. The aim is to have a centralized team with regional representation in order to support growing business in London and Asia. This initiative is accompanied by a major effort to redesign current operational functions as well as to create a unified workflow tool to provide transparency, accountability, KPI’s and metrics.

The COB Strategy manager will report to the Head of Data Operations and 2 direct reports. The COB manager and the WFS Documentation manager will report directly to this role. This role within Operations and will reside in Charlotte, NC. The COB Strategy manager role will be an SME within the various lines of business we support such as Prime Services, the Futures Clearing Merchant, Derivatives, Fixed Income, Loan Servicing and Equities.

The COB Strategy manager will responsible for delivering high standards of control and surveillance while at the same time ensuring that all internal (Risk) and external (Compliance) standards and requirements are fully met. They will validate the Client Onboarding process by comparing data entered into the client onboarding system versus documents sourced by Documentation, AML, and Credit teams. The COB Strategy manager will track progress and provide status of onboarding data quality/controls.

The COB Strategy manager must understand, follow, and demonstrate compliance with all relevant internal and external rules, regulations and procedures that apply to the product/business supported. They must have a strategic perspective in advancing the development of the COB tool. They must maintain all WF internal control standards, implement new controls and address any internal or external audit points raised. The CO Strategy manager should be aware of the Operational Risk scenarios associated with the role and adhere to all policies. The applicant must have a solid understanding of the regulatory implications of FATCA, Dodd Frank, OFAC, Patriot Act and Finra regulations.

Team members support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company, they account for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable to our company’s policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions’ commensurate with the business unit’s appetite and all risk an compliance program requirements
Required Work Experience, Qualifications &/or Education:
  • GroupBox 1
  • 5+ years of capital markets industry experience
  • 5-10 experience
  • Extensive knowledge and understanding of all capital markets products, industry trends, regulatory changes, and industry-wide best practices
  • Leadership skills including the ability to lead projects/initiatives with high risk and complexity
Other Desired Qualifications
  • 3+ years of experience in a similar function
  • Relevant experience within a Compliance/Regulatory oversight, AML/KYC, Client Data management on Operational risk team
  • Experience working in a demanding, fast paced financial institution
  • Strong interpersonal skills and the ability to build and maintain strong relationships
  • Outstanding written/verbal communication skills
  • Experience compiling metrics, customer profiles and maintain SLA’s
  • Working knowledge of Broadridge, Calypso, GMI, Loan IQ or similar 3rd party vendors Disclaimer
  • GroupBox 1
All offers for employment with our company are contingent upon the candidate having successfully completed a criminal background check. Our company will consider qualified candidates with criminal histories in a manner consistent with the requirement of applicable local, state and Federal law, including Section 19 of the Federal Deposit Insurance Act.
Relevant military experience is considered for veterans and transitioning service men and women.

***Excellent Salary – Depending Upon Experience
***Full-time Position
***US Citizen or Permanent Resident

Sponsor/Transfer H-1B and/or H-2B: NO
Accept Current Year Residents: NO
Sponsor/Transfer Work Permits: NO

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